Terms of Service

Last updated: November 12, 2026

These Terms of Service govern your use of https://homiqo.us/ and any purchase made through it. “We”, “us” and “our” mean Homiqo, operated by Homiqo LLC, 221 E Indianola Ave, Phoenix, AZ 85012, United States. Full business details are in our Legal Notice and on our Contact page.

1. Acceptance and Scope

By using the website, creating an account or placing an order, you agree to these Terms and to our Shipping Policy, Return & Refund Policy, Payment Methods, Privacy Policy and any product-specific information shown before purchase. Nothing in these Terms removes mandatory consumer rights.

2. Eligibility and Use of the Website

You must be at least 18 years old or have the legal capacity to make a purchase. You may not use the website for unlawful purposes, to submit false information, to infringe intellectual property or privacy rights, to distribute malicious software, or to interfere with the website's security or operation.

3. Products

We make reasonable efforts to show product descriptions, photos, colors, sizes, specifications, prices and availability accurately. Colors may vary by screen, measurements may have small tolerances and packaging may change. Please read product instructions and safety information before use. This does not limit your rights where a product is defective, unsafe, damaged, incorrect or materially not as described.

4. Availability

All products are subject to availability. Adding a product to your cart does not reserve it. If a product becomes unavailable after you order, we will offer an alternative with your approval or refund the affected item.

5. Orders and Contract Formation

Placing an order is an offer to buy. Our automatic confirmation email confirms we received your order. The contract is formed when we accept your order or dispatch it. We may refuse or cancel an order before acceptance because of unavailability, an obvious pricing or description error, failed payment, suspected fraud, incorrect customer information, an unsupported delivery country or legal restrictions. Paid orders that we cancel are refunded in full to the original payment method.

6. Prices and Currency

All prices are shown and charged in US dollars (USD). Standard shipping is free to all countries we deliver to. The checkout page shows the product prices, any discounts, taxes we collect and the total before you pay. Promotions may have their own conditions and end dates. We may correct obvious pricing or description errors.

7. Payment

Accepted payment methods, payment security, failed payments and billing questions are covered on our Payment Methods page. Payment is charged when you place your order.

8. Shipping and Delivery

We deliver to the United States, United Kingdom, Canada, Australia and New Zealand. Orders are processed in 1–2 business days and delivered in an estimated 6–10 business days in total. Full details are in our Shipping Policy. Risk of loss passes to you when the product is delivered to you or to a person or place you authorized, unless the law says otherwise.

9. Cancellations, Returns and Refunds

You can cancel within 24 hours of ordering and return eligible products within 30 days of delivery. Full conditions are in our Return & Refund Policy.

10. Customer Accounts

You are responsible for keeping your login details confidential and for activity on your account. Tell us immediately if you suspect unauthorized access. We may suspend accounts used fraudulently or in breach of these Terms.

11. Reviews and Submitted Content

If you submit reviews, photos or comments, you confirm they are genuine, based on your own experience, lawful and do not infringe anyone's rights. We may moderate or remove content that breaks these rules.

12. Intellectual Property

All website content, including the Homiqo name and logo, text, product descriptions, images and design, is owned by or licensed to Homiqo LLC and may not be copied, scraped, distributed or used commercially without permission.

13. Third-Party Services

The website uses services from Shopify, payment providers, carriers and other independent providers, which have their own terms and privacy notices.

14. Website Availability

We do not guarantee that the website will always be available or error-free; access may be interrupted for maintenance, updates or reasons outside our control.

15. Limitation of Liability

Subject to applicable law, we are not responsible for losses caused solely by improper use of the website or products, failure to follow product instructions, unauthorized product modification, inaccurate information you provide, independent third parties, or events outside our reasonable control. We do not exclude liability for fraud, deliberate misconduct, death or personal injury caused by negligence, or any liability that cannot legally be limited. Nothing in these Terms affects your statutory consumer rights.

16. Indemnification

To the extent permitted by law, you are responsible for losses or claims resulting from your unlawful use of the website, your breach of these Terms or your infringement of someone else's rights, except where caused by our own breach or misconduct.

17. Termination

We may suspend or end access to the website or an account where reasonably necessary because of fraud, unlawful conduct, security risks or a material breach of these Terms.

18. Force Majeure

We are not responsible for delays or failures caused by events outside our reasonable control. If such an event affects your accepted order, we will keep you informed and offer an appropriate solution.

19. Severability and Entire Agreement

If any part of these Terms is found invalid, the rest continues to apply. These Terms and the policies they refer to are the full agreement between you and us for use of the website and purchases.

20. Governing Law

These Terms are governed by the laws of the State of Arizona, United States. If you are a consumer living in another country, you keep the mandatory protections and rights of your country of residence.

21. Changes to These Terms

We may update these Terms by publishing a new version with a new “Last updated” date. Changes do not affect orders accepted before the update, unless the law requires otherwise.

22. Contact

Email: support@homiqo.us · Phone: +1 (575) 313-4323
Homiqo LLC, 221 E Indianola Ave, Phoenix, AZ 85012, United States